Privacy Policy
Last updated: September 29, 2026
TEYTE Inc., doing business as Love and Care (“Love and Care,” “we,” “us,” or “our”), respects the privacy of clients, prospective clients, employees, contractors, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website, home-care operations, Salesforce customer relationship management system, and our private Salesforce–QuickBooks Online integration.
Information We Collect
Depending on your relationship with us, we may collect contact information, service and scheduling information, billing and transaction information, communications, referral information, and information submitted through forms or customer-service interactions. Our private integration may transfer necessary customer and invoice information from Salesforce to QuickBooks Online, including customer name, contact and billing details, service descriptions, rates, hours, invoice amounts, invoice status, and related record identifiers.
We do not use the integration to collect payment-card numbers, online banking credentials, or QuickBooks passwords. Authentication between Salesforce and QuickBooks Online uses Intuit’s OAuth authorization process.
How We Use Information
- Provide, coordinate, and support home-care services.
- Maintain customer, referral, and service records.
- Create or match QuickBooks Online customer records.
- Create, deliver, reconcile, and track invoices.
- Prevent duplicate records and troubleshoot synchronization errors.
- Comply with legal, accounting, tax, licensing, and operational requirements.
- Protect our systems, customers, and business against fraud, misuse, and unauthorized access.
QuickBooks Online and Salesforce Integration
The Salesforce–QuickBooks Online integration is a private internal application used only by authorized Love and Care personnel. It accesses QuickBooks Online accounting data only after an authorized administrator connects the applicable company through Intuit OAuth. The integration may read customer, service-item, and invoice information to prevent duplicates and may write customer and invoice records when an authorized Salesforce workflow is triggered.
QuickBooks Online data is not sold, rented, or used for advertising. It is used only for Love and Care’s internal customer-service, accounting, invoicing, reconciliation, and support purposes.
When We Share Information
We may share information with service providers that help operate our business, such as Salesforce, Intuit QuickBooks Online, website hosting providers, electronic-signature providers, and other approved business systems. We may also disclose information when required by law, to protect legal rights or safety, or as part of an authorized business transaction. Service providers are permitted to process information only for the services they provide to us.
Data Security
We use administrative, technical, and organizational safeguards appropriate to the information involved. Integration credentials are intended to be stored in secured Salesforce credential facilities rather than hardcoded in application code or exposed in browser logs. Access is limited to authorized personnel according to business need and applicable system permissions. No security method is completely risk-free, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements, and meet legal or regulatory obligations. Synchronization logs and record identifiers may be retained for troubleshooting, audit, and duplicate-prevention purposes.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal, contractual, accounting, and record-retention requirements. Authorized administrators may disconnect the QuickBooks Online integration through Intuit or the applicable Salesforce configuration.
Cookies and Website Technology
Our website may use cookies and similar technologies for site operation, security, analytics, and user experience. Browser settings may allow you to control cookies, although disabling them can affect site functionality.
Children’s Privacy
Our website and business integration are not directed to children for independent use, and we do not knowingly use the integration to solicit personal information from children.
Changes to This Policy
We may update this policy from time to time. The revised version will be identified by the updated date shown above.
Contact Us
TEYTE Inc. dba Love and Care
924 Laguna Street
Santa Barbara, California 93101
For privacy questions or requests, please use the Contact Us page on this website.